Terms and Conditions

TERMS AND CONDITIONS

Any order accepted by us is subject to these terms of supply. No other terms and conditions shall apply unless expressly agreed in writing.

PRICES

Every effort is made to ensure that prices are correct; however we reserve the right to alter the prices displayed on the website at any time without notice. Prices given are per piece and include VAT which is charged at current rate applicable in the United Kingdom. 

 DELIVERY

We endeavour to dispatch all accepted orders within 48 hours of receipt, and will also endeavour to meet a delivery date that has been given at the time of order. Where this is not possible we will let you know at the earliest opportunity. We will always try to send out complete orders but where this is not possible you may receive your order over a number of deliveries. Any claims for damaged or missing goods will need to be reported to us by e-mail or in writing within 7 working days of receipt of the goods.

PAYMENT

An order is only considered as accepted when it has been paid for in full using one of the available payment methods. Goods will only be supplied on credit to Schools, Colleges and other approved educational establishments. No sums of money claimable by you can be offset against any sums of money owing to us. All goods remain the property of Happy Secrets (Education) Limited until fully paid for.

RISK AND TITLE

The risk in the goods passes to you upon delivery. Ownership of the goods passes to you once all sums owed to us have been paid in full, including any sums owed and outstanding from previous orders.

EXPORT ORDER TERMS

 It is your responsibility as an export customer to make sure that our items comply with the intended country of export importation requirements and laws relating to sale and supply of goods and we do not accept any liability including costs for any goods that are held at port of entry or that fail to meet the sale and supply obligations of the country of destination.

WEBSITE IMAGES AND DESCRIPTIONS

We make every effort to make sure that we maintain product specification, and that the images and descriptions are as accurate as possible. Unfortunately despite this sometimes product specification may change and may vary in colour, assortment or packaging. If this is the case we will of course try and inform you when you place your order.